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Members guarantee the following to customers:

  • Punctual pick up
  • A fully functional coach
  • 24 hour emergency back-up
  • Courtesy and a prompt reply to enquiries
  • Concise terms of hiring in writing
  • Written confirmation of bookings
  • Uniformed drivers
  • A recognised complaints procedure
  • Waiver of one day's hire charge for any coach delayed for more than one hour by mechanical defect