23/03/2020 - Bakers Dolphin support the NHS
A group of coach drivers from South West travel business Bakers Dolphin are to work as ambulance drivers following the cancellation of all national and international travel due to the coronavirus pandemic.
Ten drivers who would normally be taking people on holidays this week began retraining for their new role today (March 23) after an agreement was struck between Bakers Dolphin and Bristol Ambulance Emergency Medical Services. A further 10 drivers will undergo training later in the week with the 20 drivers providing cover in four-day shifts.
Bristol Ambulance (EMS) based in St Philips, Bristol, has a fleet of 95 ambulances and they will be supporting the NHS in the weeks to come as cases of Covid-19 rise in the Bristol area putting a strain on the health service.
Other Bakers Dolphin drivers will be providing school coaches for key workers children that are still attending school to enable their parents to go to work.
Bakers Dolphin Managing Director Max Fletcher said: “With all international and UK travel in lockdown until at least the end of April we have 50 drivers with no work and a business with very little income.”
“Bristol Ambulance need experienced drivers to support them as they expect demand to soar over the forthcoming weeks. We set up a straight-forward agreement where we retain the drivers as employees and Bristol Ambulance have a contract with us top supply them.
“Like most other businesses we are looking at ways that we can get through this and to retain and support our employees so that they can come back to work with us when this is all over. It has been an incredibly stressful time with thousands of cancelations so far and our office staff are systematically working through dealing with alternative arrangements for customers.
“Our business is over 100 years old and helped out in wars in the past providing transport, so this is another chapter in our history.”
Rob Johnson, Director of Operations at Bristol Ambulance (EMS) said: “It was important for us to find local drivers that are available right away as our own dedicated team will not be able to work all the hours we are expecting to keep up with the demand for our services. We also have to ensure that our staff are able to self-isolate if a family member is ill without impacting our service delivery.”
“We are delivering specialist training that the drivers need to have before they can start but their knowledge of the locality, excellent driving skills and customer service will all be used while they are with us. In order to minimise any risk to these drivers, our crews, or our patients, the Bakers Dolphin team will be utilised on our routine patient transport journeys and will not form part of our Accident and Emergency response.”