25/10/2020 - Bakers Dolphin reopen their shops

A leading travel firm is making final preparations to re-open its two shops in the South West to help people people plan their holidays for 2021.

Bakers Dolphin is re-opening its store in The Arcade at Broadmead in Bristol on Monday (October 26) and its unit within Weston-super-Mare’s Sovereign Shopping Centre a week later.

The company has just published its Summer 2021 UK & Continental Coaching Holidays brochure and its team of specialist advisors is looking forward to once again welcoming people back into their shops to help them find their perfect getaways for next year.

The shops have been closed since March because of the Coronavirus pandemic but are now ready to welcome people back – in controlled conditions, of course.

New screens have been installed in the stores and only two customers will be allowed in at any one time. They will also be required to sanitise their hands before entering the shops.

Amanda Harrington, Sales and Marketing Director at Bakers Dolphin, said: “Our brochure is packed with fabulous destinations and we have included departures from January right through to October 2021.

“We are so pleased to be able to re-open our shops.

“We have a lot of customers who prefer talking to someone face-to-face to make their travel plans, rather than do it on the phone or the internet. Now, finally, we can welcome them back and help them find that perfect getaway for next year.

“We fully understand that booking a holiday represents a significant financial commitment during these uncertain times, and we take this responsibility extremely seriously.

 “As a fully-bonded tour operator, we can assure all our customers that their money is fully protected in the extremely unlikely event that we cannot meet our financial liabilities.

“For additional reassurance, we are also now able to offer Covid-19 insurance holidays.”

For several months, the Bakers Dolphin fleet of some 70 coaches was unable to operate because of lockdown restrictions.

The company was then awarded the new national ‘Good To Go’ charter mark, which verifies that it follows all the government and industry health and safety requirements, and at the end of July was able to get back on the road.

Amanda added: “Since then, we have successfully operated more than 60 holidays. We are delighted to be back on the road and the feedback we have received has been amazing.

 “We are so grateful to our customers for their continued support and loyalty during these times, which have been among the toughest in the history of this company, which has been running for more than 130 years.

 “We’re particularly grateful for the support from those customers who were not able to take the holidays they had hoped for in 2020 but who did not request refunds. Instead, they said they would want that money to go towards a holiday when they were able to go.

“These customers gave a great vote of confidence to us, and we can’t thank them enough.

“Hopefully, everyone will be able to have the holiday they want, need and have earned, in 2021.”

As an added bonus, anyone who books a summer 2021 holiday of four days or more before 30 November 2020 will receive a discount of £15 per person. Details are included in your brochure.

To get your brochure and to book your next holiday, visit www.bakersdolphin.com, call 01934 415 000 or visit one of their shops.

 

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