13/02/2020 - Employee at North Wales’ largest independent coach operator is ‘the-one-to-watch’ in 2020

North Wales based Helen Lloyd (28) recently passed the prestigious Certificate in Professional Competence in Passenger Transport.

Helen, who has seven years’ experience working at Alpine Travel in Llandudno has attended the Oxford, Cambridge and RSA CPC course, where she successfully completed her qualification in Passenger Transport and has passed with flying colours.


Helen began her career at Alpine Travel at the age of 21 as an administrative assistant in operations following starting her career at Stagecoach cleaning coaches. Helen progressed within Alpine Travel to become a Compliance Officer and following this progression through the organisation, has now achieved a level where a position within the management team is likely to follow this exceptional achievement.


The OCR CPC in Passenger Transport qualification is offered on behalf of the Department of Transport and relates to the current EU directive. The CPC qualifications are built around relevant content and deliver learning and knowledge on a pertinent range of topics.
Chris Owens, Alpine’s Managing Director commented; “We are absolutely delighted for Helen, it’s a very tough qualification to achieve and we are thrilled to be able to celebrate this achievement with her. Helen’s demonstrated her professional competence to meet the operator licensing requirements and defies the statistics of women employed in transport. She will certainly be the exciting young professional to look out for in the coach industry in 2020”.


Helen commented; “After starting my career at 16 at Stagecoach I never could have dreamt that I’d have achieved this qualification. Working for Alpine Travel has given me endless opportunities to develop my career. I’m pleased to be able to work within an organisation that clearly demonstrates the commitment to its employees through training and development.”


Alpine Travel transport operations team are responsible for ensuring compliance with all the requirements of road transport law through a strict system of procedures and policies. Compliance with the law is achieved by fulfilling legal obligations laid down by various regulations. The professional competence person is expected to understand both the successful management of the business and the specific legal obligations involved in operating a large fleet of vehicles.


The Traffic Commissioner (the issuing authority for operator licenses) requires professional competence to be proven by at least one member of the management team; this achievement stands Alpine Travel in good stead for future career succession and for continued professional development of all its employees.

About Alpine Travel
Alpine Travel, the largest independently owned coach operator in North Wales, is a family owned business that provides top-quality transportation services to local school authorities, private clients and chartered tour operators. Also operating open-top sightseeing buses, and marine Drive vintage tours. Alpine is a member of the Confederation of Passenger Transport, Coach Marque and The Guild of British Coach Operators.

For further information contact Beverley Cooke, email: Beverley.cooke@alpine-travel.co.uk