23/04/2013 - Melanie Cox, the Unsung Hero
Award for exceptional service
Yet another recognition for our team at Epsom Coaches, this time for our "unsung" hero Melanie. The judges of the UK Coach Awards commented:
"Melanie is the Sales Manager for Epsom Coaches and has a long track record in the travel industry". Her employers said; "Melanie's present role requires patience, diplomacy and skill in sorting out problems. She ensures that our product is rated very highly by those who use the service and she has many admirers among our clients."
In addition to her day job, Melanie is also a Director of the Coach Tourism Council and is one of the few female marshals supporting the UK Coach Rally. Those outside the company who deal with Melanie describe her as helpful, courteous, cheery, meticulous, professional and an asset to Epsom Coaches.
The judges agreed and were unanimous in making Melanie Cox the Unsung Hero for 2013.
Epsom's Managing Director Steve Whiteway, endorsed the judges view " I really can't think of anyone more deserving of this award than Melanie, she is everything you could want in a Sales Manager and more. My sincere congratulations on an award that is well deserved".