11/04/2014 - Excelsior Coaches receives much converted award
Medium Size operator of the year for the third consecutive year
The UK Coach Awards presented by BBC Presenter Carol Kirkwood were held at the Mercure Piccadilly Hotel in Manchester on Thursday 10th April 2014.
Excelsior Coaches was one of a number of Coach Marque accredited and Guild of Coach Operators to receive a much converted award, winning the catagory of Medium Size operator for the third consecutive year.
Over 60 companies, organisations and individuals were short-listed across the whole spectrum of the UK coach industry and were recognised for their achievements in the provision of coach services and coach tourism.
The criteria for the award is extremely stringent with winners having to demonstrate exceptionally high standards in all aspects of their operation and service delivery as well as be subject to mystery shoppers.
Speaking on receipt of the Awards Managing Director Kathy Tilbury Said "I am really delighted that we have won, again this year it shows that not only are we the best of the best for one year - we have maintained such high standards for three years no other operator in our industry has achieved this. The team at Excelsior have worked extremely hard to achieve this and across all aspects of the business our stanards are very high and we can demonstrate we can maintain this. It shows that their efforts have paid off - I am really proud at our achievement.
Excelsior is widely known for its quality and this includes its operations for National Express, which has also presented the firm with a number of awards in recent years. The judges were once again impressed by the company's professionalism and determination to remain among the market leaders, even in difficult trading conditions.