07/06/2018 - Coach firm road tests venue in Hotel Inspector episode
Lucketts meets hotel guru Alex Polizzi at The Crown Inn in Aldbourne
Its coaches are a familiar sight on the south’s roads but last night Lucketts Travel reached a whole new audience as it featured on popular TV show, The Hotel Inspector.
The Hampshire-based coach company appeared in this week's episode, which focused on country pub The Crown in Aldbourne.
The show sees hotel guru Alex Polizzi work with a different hotel or B&B every week and try to help them improve their bookings and ultimately their profits.
This week’s episode saw Alex lend her expertise to Alan, the owner of The Crown Inn in Aldbourne and, after some big improvements, Lucketts was called in to test out the turned-around venue.
In the show group marketing manager Laura Bainbridge went along to the country pub with a coach full of Lucketts customers to trial its improved lunch offering. As Lucketts runs around 400 day trips every year, it was important for Alan and his team to impress the company in the hope of winning some return custom.
Laura said: “We were very impressed with the lunch Alan put on, as were our customers. We were even more impressed when we watched the show back last night and saw how far he’d come! It just goes to show that with the right support you can completely transform a business and we wouldn’t hesitate to return with our customers.”
Sales and marketing director Paul Barringer added: “We’re seen as a leader in the market when it comes to day trips so when we got the call for help from The Hotel Inspector we were only too happy to assist. Our customers are a great judge of quality and they did a great job with their feedback on the day.”
To find out more about Lucketts visit www.lucketts.co.uk and to watch the episode again use this link.